FAQs

 

Please read our FAQ for our most commonly asked questions, if for any reason your question isn’t covered feel free to reach out to us at contactus@greenupstar.com

• Q: How quickly will I see results?
• A: You’ll notice a visible plumping and shine almost immediately after application, with lips looking more hydrated and defined right away.

 

• Q: Does it feel sticky or heavy on the lips?
• A: Not at all. The formula is lightweight, non-sticky, and comfortable, so your lips feel soft and breathable all day.

 

• Q: Will it dry out my lips?
• A: No. It’s infused with hydrating ingredients that lock in moisture, helping prevent dryness, cracking, and flaking while keeping lips smooth and supple.

 

• Q: Does it have a tingling sensation?
• A: you may feel a gentle tingling sensation at first. A gentle, comfortable tingle is completely normal—it stimulates circulation to naturally enhance fullness and create the plumping effect.

 

• Q: Can I wear it under lipstick or lip liner?
• A: Absolutely. It works perfectly as a base, smoothing fine lines and creating an even surface so your lipstick looks better and lasts longer.

 

• Q: How long does the plumping effect last?
  A: The glossy, hydrated, fuller look lasts for hours, and you can easily reapply anytime for a fresh boost.

 

• Q: Can I wear it alone without makeup?
• A: Yes! It adds a natural shine and enhances your lip color, making it perfect for a simple, effortless everyday look.

 

• Q: Is it safe for daily use?
• A: Yes. Our formula is safe, non-invasive, and designed for everyday wear—giving you fuller lips without any harsh procedures.

 

• Q: Who is it suitable for?
• A: It works beautifully on all skin tones, lip shapes, and ages—whether you want a subtle glow or a bold, plumped finish for a night out.

 

• Q: When will I get my tracking number?
• A: It can take 1-2 days for tracking number to appear in the shipping system, this means it might take more than 24-48 hours for you to get your tracking number. Occasionally, the shipping carrier can lose an order. If the tracking number is still not working within a few days, please contact our support team.

 

• Q: My order is delay what now?
• A: As mentioned above our store typically ship after 1 to 7 business days and the total processing and delivery time would be 15-20 business days. For international orders, transit will take an additional 1 to 2 weeks. If your order has not arrived after 15 business days (domestic) and 25 business days (international), please contact us for timely support.